Help Center

Shipping destinations:

• We ship both locally and worldwide.

Shipping times:

• The processing times for orders is 3-5 business days. After that, delivery time withing the United States is 3-6 days, and 10-15 days internationally. Please keep in mind that during holidays or limited edition launches, this time may vary. Thank you for your patience.
• We are not responsible for any shipping deliveries that may be affected by customs, natural occurrences, transfers from USPS to the local carrier in your country or air and ground transportation strikes or delays, nor any extra fees, customs, or back end charges once the package has exited the United States.
• Packages undeliverable by USPS and/or their international shipping partners will be cancelled and refunded once received and processed at our shipping hub.

Shipping cost:

• $8.95  flat fee for domestic, all states within the USA (free shipping over $50).
• $14.95 flat fee for all international countries we ship worldwide (free shipping over $60).

Orders can be tracked at https://www.usps.com/shipping/trackandconfirm.htm

On occasion, It's Fire Cosmetics offers shipping promotions, at which time domestic customers receive free shipping  if they spend over a certain amount. These promotions may change periodically. To keep updated with our latest shipping promotions, sign up to our newsletter. It's Fire Cosmetics ship to most countries worldwide via USPS for all domestic and international packages.

You can select your preferred payment method at checkout.

• We accept secure payments for both local & international customers via Credit Cards, Debit Cards & PayPal. 

Note that additional exchange fee may apply if your currency is other than US dollars.

Simply add as many items as you wish to your shopping cart while browsing our store. Once you want to proceed with the order - do so by going to the cart and clicking "checkout". Follow the instructions by providing us with delivery information and select payment method the for goods - we will ship your package within 3-5 business days for domestic and 10-15 business days for international orders.

Our support team is always happy to guide you at any step!

International taxes might be applied depending on your country's taxes policy.

Customs duty is calculated as a percentage of the customs value of the goods:

The percentage or rate varies depending on the type of goods. You can check the tariff applicable in the TARIC database for EU and Import calculator for USA.

• The customs value is made up of:
• the price paid for the goods,
• the insurance cost,
• the shipping cost.